Privacy Policy

Aero Time Critical Ltd ("we", "us", "our") is committed to protecting your privacy. This policy explains how we collect, use, store and protect personal data submitted through this website, in accordance with UK GDPR and the Data Protection Act 2018.

Information We Collect

We collect information you provide via our quote and contact forms, including your name, company, email address, telephone number, shipment details and any documents you upload. We also record submission metadata such as date, time and enquiry reference.

How We Use Your Information

We use your information to respond to enquiries, provide quotations, arrange and manage shipments, and communicate with you about your requirements. Our lawful bases are your consent and our legitimate interest in operating our freight services.

Data Storage & Security

Submissions and uploaded documents are stored securely with restricted access. Uploaded files are stored privately and are not publicly accessible. We apply appropriate technical and organisational measures to protect your data.

Data Retention

We retain enquiry data only for as long as necessary to fulfil the purposes described, comply with legal obligations, and manage our commercial relationship.

Your Rights

You have the right to access, correct, or request deletion of your personal data, and to withdraw consent at any time. To exercise these rights, contact booking@aerotimecritical.co.uk.

Contact

Aero Time Critical Ltd, 268 Bath Road, Slough, Berkshire, SL1 4DX, United Kingdom. Email: booking@aerotimecritical.co.uk. Telephone: +44 (0) 1753 720055.